Privacy Policy

At Widmers Cleaners, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

This privacy policy aims to give you information on how Widmers Cleaners collects and processes your personal data, including any data you may provide through this website when you sign up for our Discount Club, request a service, or participate in a promotion.

Widmers Cleaners is the controller and responsible for your personal data (referred to as "we", "us", or "our" in this privacy policy).

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address, email address, and telephone numbers.
• Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data includes your service history, your preferences, feedback, and survey responses.
• Usage Data includes information about how you use our website and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.
• Where you have provided consent for specific purposes, such as marketing communications.

Purposes for which we will use your personal data

We have set out below a description of all the ways we plan to use your personal data:

• To register you as a new customer
• To process and deliver your service order
• To manage our relationship with you
• To enable you to participate in the Discount Club or other promotions
• To administer and protect our business and website
• To deliver relevant website content and advertisements to you
• To use data analytics to improve our website, services, marketing, customer relationships, and experiences
• To make suggestions and recommendations to you about services that may be of interest to you

4. Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

If you have agreed to receive marketing communications, you may always opt out at a later date by:

• Clicking the unsubscribe link in any marketing email
• Replying "STOP" to any marketing SMS
• Contacting us directly

We will not sell your personal information to third parties under any circumstances.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us.

8. Changes to the Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

9. How to Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: marketing@widmerscleaners.com
Phone: (513) 321-5100
Mail: 2016 Madison Rd, Cincinnati, OH 45208